Privacy Policy

 

We believe trust, transparency and fairness are the most important values for finance. These are values guide our decisions, including how and what information we gather. We’ve written our policy to be as clear and straightforward as possible to inform you about privacy policy while on Sequin's website.


 

LAST UPDATED: JUNE 16, 2020

Your privacy is important to us. It is Sequin Financial, Inc.'s policy to respect your privacy regarding any information we may collect from you across our website, http://sequincard.com, and other sites we own and operate.

Collection of Information

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. Sequin Financial, Inc. uses a third party web analytics service to gather site usage information for the purpose of improving user experience. Additionally, for specific sites or applications, Sequin Financial, Inc. may use web analytics to confirm compliance with the terms of use of those sites or applications. 

Sequin Financial, Inc.’s websites may receive and maintain information such as user name, email address, income, and other personal information only when such information is personally submitted by users through an optional request form such as the request for more information form or Sequin Financial, Inc.’s survey forms. These forms and the information provided within the forms allow users to make specific inquiries or requests of Sequin Financial Inc. or provide Sequin Financial, Inc. with feedback on its websites or services. Information gathered via this site is not shared with third parties unless the involved individual requests such sharing or unless disclosure is required by law. Sequin Financial, Inc. does not sell personal information to third parties for commercial purposes.

Use of Information

We use the information that we collect about you for these purposes:

  • to contact you to provide information about Sequin Financial, Inc. or other products or services in which we believe you may be interested, including newsletters, promotional emails, legal notices or information about changes to this Privacy Policy or our Terms of Use;

  • to manage your account;

  • to provide you with the products and services you request;

  • to respond to your requests, questions, and comments;

  • to perform business analyses or for other purposes to improve the quality of our business, the products and services we offer, including through surveys and questionnaires;

  • to deliver targeted advertising;

  • as we believe is necessary to protect our rights and the rights of others, including by enforcing our Terms of Use;

  • if you request access to your consumer credit reports, we may use it (1) to provide you with access to your free credit score, including periodic updates to your credit score, and (2) to make recommendations regarding financial products and services that may be of interest to you;

  • and as otherwise described to you at the point of collection or pursuant to your consent.

We also do research on our users’ demographics, interests, and behavior to help us operate our Services, for other business purposes, and in connection with our display of advertising. This research is based on the information you provide to us including upon registration during a promotion, in surveys, and on your use of our Services.

Sharing of Information

Sequin Financial, Inc. reserves the right to disclose user information in special circumstances, where Sequin Financial, Inc. believes that the disclosure of such information is necessary to identify or contact someone who may be interfering with or violating Sequin Financial, Inc.’s rights or property or other users or to protect or enforce Sequin Financial, Inc.’s rights or obligations. Sequin Financial, Inc. may also disclose user information when such disclosure is required by law or regulation.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Sequin Financial, Inc. chooses to share.

 

  1. Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company using appropriate safeguards, including at the negotiation stage. 

  2. Our Business Clients. When we collect information on behalf of our business clients, we share that information with our clients. 

  3. Public. Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.

  4. Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.

  5. Service Providers. We may share your information with service providers. Among other things, service providers may help us to administer our website, conduct surveys, provide technical support, other administrative functions, process payments, and assist in the fulfillment of orders.

  6. Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

  7. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

Protection of Information

What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to us through the Services or store on the Site, and you do so at your own risk.

Do Not Track

Sequin Financial, Inc. does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. 

External Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Updates and Effective Date

From time to time, Sequin Financial, Inc. may update this Privacy Policy. We will notify you about material changes by either sending an email to the email address you most recently provided to us or by prominently posting a notice on our website. 

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. 

 

This policy is effective as of 16 June 2020.

 

Questions? Email team@sequincard.com

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